Frequently Asked Questions

Prior Authorizations

Will prior authorizations be automated?

The new vendor, Affiliated Computer Services (ACS), is required in the Request For Proposal (RFP) to:

“Accept web enabled, direct online entry, batch entry, paper, fax, and telephone Service Authorization Requests, or other methods as directed by the department.

Make full use of HIPAA 278 request/response transactions and, when available, HIPAA 275 transactions.

Provide automated process to link hard-copy Service Authorization attachments received by fax or mail with the corresponding Service Authorization requests that have been submitted electronically.”

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Read about the features and benefits of the new MMIS.

Mr. Streur, Deputy Commissioner for Medicaid and Health Care Policy, oversees the Health Care Services Division and related Boards and Commissions.

Go to the Division of Health Care Services' website to see how the division is organized and what services it provides.

Learn about technology efforts that have been initiated to promote improved health outcomes in Alaska.