Frequently Asked Questions

Will all Medicaid Billing Manuals be updated to reflect MMIS payer practices and edits? If so will all Billing Manuals be updated prior to the new MMIS, Alaska Medicaid Health Enterprise, going live?

Yes, Medicaid Billing Manuals will be updated to reflect any changes to MMIS payer practices associated with Alaska Medicaid Health Enterprise.  Updated manuals will be available to the Medicaid provider community prior to the Alaska Medicaid Health Enterprise go live date. 

How will providers know how to use it?

Training will be available for providers to learn how to take advantage of the services in Alaska Medicaid Health Enterprise.  Plus, as implementation of Alaska Medicaid Health Enterprise moves closer, this website will be updated with how a provider can be trained.  An Alaska Medicaid Health Enterprise training program will be kicked off several months prior to implementation.  Other services are available to improve customer service and make participation in the Medicaid program more efficient. These services will be introduced to the provider community through web enabled and on-site training programs.

When will provider training start?

Provider training on Alaska Medicaid Health Enterprise will occur prior to implementation. New Provider Billing Manuals will also be published prior to implementation of the new system. Please continue to check the current Fiscal Agent website http://medicaidalaska.com and the public MMIS project website http://alaskamedicaid.info for announcements regarding these activities.